> ## Documentation Index
> Fetch the complete documentation index at: https://docs.journey.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrate Hostfully with Journey Rewards

> Connect Hostfully PMS to Journey Rewards in just a few clicks.

<Info>
  Prerequisites — before you start:

  * Admin access to your Hostfully account (only admins can manage API credentials and integrations).
  * An active Journey Rewards partner account. Sign up or reach out to your Journey CSM if you need help.
  * See the instructions below for how to generate API keys for the Journey Rewards team to access your property management system. Once you have generated the keys, go to [<u>this secure form</u>](https://airtable.com/appYUQ8RW643EETpo/pagIyLIDMpve2Dwqy/form) to input the information.
</Info>

## Overview

Connecting Journey Rewards to your Hostfully PMS lets you sync reservations and guest profiles automatically so you can recognize loyal guests and power direct‑booking rewards with zero manual effort.

* Step 1\*\*:\*\* Log into Your Hostfully Account
  *  Go to [https://platform.hostfully.com](https://platform.hostfully.com) and log in using your Admin credentials.
* \*\*Step 2: \*\*Navigate to Your API Key 
  * Once logged in, look at the top navigation bar. Click on Agency Settings (⚙️ gear icon or from the dropdown menu under your profile name). Scroll down until you see the section labeled Agency UID / API Key. You will see a field labeled Agency UID or API key – this is the unique key you'll need.
* \*\*Step 3: \*\*Input Your API Key into our secure form
  * Once you have your API key, submit it to us [<u>via this secure form</u>](https://airtable.com/appYUQ8RW643EETpo/pagIyLIDMpve2Dwqy/form).

<Warning>
  Need help? If the integration fails to connect or data isn’t syncing after 30 minutes, contact Journey Support [support@journey.com](mailto:support@journey.com) with your property code and Access Token reference.
</Warning>

### Next steps

* **Invite staff** to Journey so front‑desk and revenue teams can view guest loyalty profiles.
* **Configure Campaigns and Offers** (e.g., bonus points for direct bookings).
* **Promote loyalty** on your booking engine and confirmation emails.