Integrate Journey Rewards with Seven Suite PMS
Connect your Seven Suite PMS to Journey Rewards in just a few clicks.
Prerequisites — before you start:
- Admin access to your Seven Suite account (required to manage integrations and API access).
- An active Journey Rewards partner account. Sign up or reach out to your Journey CSM if you need help.
- Ensure Seven Suite API access is available/enabled for your property (contact Seven Suite support if you’re unsure).
Overview
Connecting Journey Rewards to your Seven Suite PMS will sync reservations, guest profiles, and stay activity automatically so you can recognize loyal guests, automate reward redemptions, and power direct‑booking incentives with zero manual entry into your PMS.
- Log into your Seven Suite admin dashboard and navigate to the Integrations / API section.
- Generate API credentials (API key and secret) for Journey Rewards to access your PMS data.
- Save the API key and secret securely.
- Use this secure form to send over to Journey.
- Enter your API credentials into the secure Journey Rewards integration form.
- Enable data sync settings (rate, availability, guest profiles, reservation events) as needed.
- Verify connectivity — Journey Rewards will begin syncing within ~30 minutes.
No further setup required—Journey handles PMS data sync automatically.
Need help? If the integration fails to connect or data isn’t syncing after 30 minutes, contact Journey Support support@journey.com with your property code and Access Token reference.
Next steps
- Invite staff to Journey so front‑desk and revenue teams can view guest loyalty profiles.
- Configure Campaigns and Offers (e.g., bonus points for direct bookings).
- Promote loyalty on your booking engine and confirmation emails.