Integrate Journey Rewards with Webrezpro PMS
Connect your Webrezpro PMS to Journey Rewards in just a few clicks.
Prerequisites — before you start:
- Administrator access to your WebRezPro PMS (required to access API and integration settings).
- An active Journey Rewards partner account. Contact your Journey CSM if you need assistance.
- Confirm that your WebRezPro instance supports API or third‑party integration access (WebRezPro integrates with many hotel systems and sends reservation/guest data through APIs or other interfaces).
Overview
Once connected, Journey Rewards will automatically sync reservation data, guest profiles, and stay activity from WebRezPro, helping you identify loyalty behaviors, redeem points, and drive direct bookings — all without manual export/import.
- Sign in to WebRezPro and open your Integrations / API settings panel.
- Generate or enable API access credentials (client ID, secret, or token) so third‑party systems like Journey Rewards can read reservation and guest data.
- Submit these credentials into the secure Journey Rewards integration form.
- Select the data sync scope (e.g., reservations, guests, blocks, rates) that you want Journey Rewards to access.
- Start sync — data should begin flowing within ~30 minutes.
No further setup required—Journey handles PMS data sync automatically.
Need help? If the integration fails to connect or data isn’t syncing after 30 minutes, contact Journey Support support@journey.com with your property code and Access Token reference.
Next steps
- Invite staff to Journey so front‑desk and revenue teams can view guest loyalty profiles.
- Configure Campaigns and Offers (e.g., bonus points for direct bookings).
- Promote loyalty on your booking engine and confirmation emails.