Journey Docs
Partner API ExplorerFulfillments

Reject a fulfillment

Required scopepartner:fulfillments:write
POST
/v1/partner/fulfillments/{fulfillmentId}/reject

Declines a claim waiting on staff sign-off, with a reason recorded against it.

Authorization

headerAuthorizationBearer <token>

WorkOS access token (JWT) for a user who is a member of the partner organization. The organization the request is scoped to is taken from the token, not from a header or query parameter.

Only a JWT is accepted in this header. A Journey jny_ API key sent as a bearer token is rejected with 401 Invalid or expired token; send it in X-API-Key instead.

WorkOS organization API keys are not accepted yet.

Path Parameters

fulfillmentId*string

External fulfillment id (UUID).

Formatuuid

Request Body

application/json
  1. body
internalNotes?string
Lengthlength <= 1000
reason*string
Lengthlength <= 500
rejectedBy?string

Response Body

The rejected fulfillment.

application/json
  1. response
error?string
pointsRefunded?number
success*boolean
curl -X POST 'https://api-prd.cf.journey.com/v1/partner/fulfillments/497f6eca-6276-4993-bfeb-53cbbbba6f08/reject' \  -H 'Content-Type: application/json' \  -d '{  "reason": "string"}'
{  "error": "string",  "pointsRefunded": 0,  "success": true}